1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you create an account or use the Launchpad Builder.
• Show Concept Data: All information you provide during the Launchpad Builder process, including your show title, concept, target audience, and any other answers, is collected to generate your plan and provide our Services.
• Financial Data: We may collect data related to your payments, such as credit card information, when you purchase services or subscriptions. All financial information is stored and processed by our payment processor, Stripe, and you should review their privacy policy.
• AI Interaction Data: We collect and store your conversations with our AI agent, Coach Rocket, for a period of 30 days to provide a continuous conversational experience.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
• Cookies: We use cookies to save your progress in the Launchpad builder and manage your login sessions. You can control the use of cookies at the individual browser level.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account and Mission Control dashboard.
• Generate your personalized Show Launchpad, including brand books and revenue projections.
• Process payments and subscriptions.
• Communicate with you regarding your account or services.
• Fulfill and manage services, consultations, and other transactions.
• Improve the efficiency and operation of the Site and our AI models.
• Monitor and analyze usage and trends to improve your experience with the Site.

3. Disclosure of Your Information

We do not sell your personal information. We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (Stripe), email delivery (Mailgun), database hosting (Google Cloud/Firebase), and AI model providers (Google AI).
• AI Model Providers: The content of your interactions and submissions may be sent to our AI service provider (Google) to generate responses and plans. This data is used in accordance with their privacy policies and is not used to train their models on your private data.

4. Data Security and Retention

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. AI chat logs are automatically deleted after 30 days.

5. Your Rights

You have the right to review, change, or terminate your account at any time. You can do this from your "My Account" page within the Mission Control. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions and/or comply with legal requirements.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: support@myshowlaunchpad.com